Help center.
How opening a store works, what it costs and what to have ready.
Opening a store
Stores are opening by application. Online checkout isn’t open yet. Open the accounts under What you need while you wait.
The steps
From application to your first pack:
- Apply. On the pricing page, choose Self-serve or Done for you and tell us about your shop.
- Hear from us. We reply by email about timing and the setup fee.
- Get your setup page. Once your setup fee is paid, we email you a link to your setup page. It shows where you are and what to do next. Your store ID is set at this point; it’s used in your store’s links and can’t be changed.
- Connect your payment account. Add your business and bank details. The review usually takes 1 to 2 business days.
- Connect your hosting. We deploy your store into your own hosting account. If it asks for a database, the setup page tells you which one to add.
- Add your domain. Enter a domain you own. We email you a link to confirm it, then show the DNS records to add at your domain provider. We check every few minutes and email you when it’s live.
- Set up email for your members. Paste a key from your email sending account. Your store then sends sign-up and order emails from your own domain.
- Publish your first pack. Add your cards and prices in your store admin, then publish.
Keep the setup page link private: anyone with it can see your setup. The link lasts 14 days; if you open it after that, we email a fresh one to your store email.
Fees
A one-time setup fee: $1,990 for Self-serve, $4,990 for Done for you. Then a monthly fee of 3.99% of your store’s sales, at least $99 and at most $3,999 a month.
How the monthly fee is taken
- 3.99% comes off each payment as it happens, in your payment account. You’ll see it as a fee on the payment.
- Once we’ve taken $3,999 in a calendar month (UTC), we stop until the next month.
- In the first days of the next month, we settle up. If the month’s 3.99% came to less than $99, we charge the difference to the card you paid your setup fee with. If we took more than $3,999, we refund the excess.
- The $99 minimum starts with the first full calendar month (UTC) after your payment account is created.
- Refunds you give players don’t return the fee on that payment.
- You can get a full refund of the setup fee until you connect your payment account. After that, it isn’t refundable.
| Sales in the month | 3.99% | You pay |
|---|---|---|
| $1,500 | $59.85 | $99 |
| $20,000 | $798 | $798 |
| $120,000 | $4,788 | $3,999 |
The full rules are in our Terms of Service.
What you need
Your store runs on accounts you own. You open them and pay the providers directly; our fees don’t include them.
- Vercel, on a Pro plan, with a payment method on file. Your store is hosted here.
- Neon, installed from the Vercel Marketplace into the same Vercel account. Your store’s database lives here.
- Stripe, with your business and bank details. Players pay you here, and Stripe pays out to your bank.
- A domain, bought from any registrar, so you can add DNS records.
- Resend, with your domain added. The free plan covers 100 emails a day and 3,000 a month; stores with more members need a paid plan.
- Cards and shipping supplies. Pulls ship by default, so have stock ready before a pack goes live.
Optional
- An Anthropic API key, to add cards by taking a photo.
- A PSA API token, to add graded cards by certificate number.
Without them, you can still add cards by hand or from a spreadsheet.
Running your store
Adding cards
Add cards to your card list in four ways: a photo, a PSA certificate number, a CSV file or by hand. Each card has a name, a grade if it has one, a value and how many you have.
Building a pack
Choose the price per pack and how many of each card go in. The prize tiers, title and images are filled in for you. Before you publish, you see your estimated margin and return rate, with a warning if the margin is under 65%. Your store shows the return rate to players only if you turn it on.
Odds
Players see every prize tier, how many cards are left in each and the odds before they buy. Odds come only from the cards left in the pack, and update with every pull.
What the builder blocks
Counterfeit and unofficial cards, ungraded cards described as graded, cash and gift card prizes, and regulated goods. The full list is in Store rules.
Ending a pack
When you end a pack, cards that weren’t pulled go back to your card list for the next one.
Shipping
Every pull ships by default. Pulled cards wait in the player’s vault until they ask you to ship, and you send them.
Instant sell-back
Off unless you turn it on in your store admin and set a rate from 1% to 100% of the card value shown. Players can then sell a pulled card back to you for balance in your store. The balance can’t be cashed out or withdrawn, OripaOS takes no fee on it, and you’re responsible for making sure sell-back is allowed where you sell. The rules are in Store rules.
Getting help
Email cs@oripaos.com. There’s no live chat or phone support. Done-for-you stores get 30 days of email support from our team.
For problems with your hosting, database, payment or email sending account, or your domain, contact that provider: those accounts are yours.