3. Your store is your business
You are the seller. You decide what to sell, at what price and to whom, and you are responsible for your store, including:
- Following the laws that apply to you and your players, including rules on gambling, lotteries, sweepstakes, consumer protection, age, tax, privacy and shipping.
- Your players: their accounts, orders, shipping, refunds, disputes and questions. Your store’s contact email must be one you answer.
- Collecting and paying your taxes, and any prize reporting your store must do.
- The accuracy of everything you list: card names, grades, condition, images and values.
Running costs are yours. Our fees don’t include hosting, databases, email, SMS, domains, payment processing or any other provider. You open and pay for those accounts yourself. Our Help center lists them.
Nothing on oripaos.com, in our guides or from our team is legal, tax or financial advice. Speak to a lawyer licensed where you sell before you launch.
6. Rules every store follows
Some of these rules are built into the software and can’t be turned off. The rest are yours to follow.
Where and to whom
- Stores sell to players in the United States only, until we open other regions.
- Stores can’t sell to players in New York, Washington, Nevada or New Jersey, or ship pulls to addresses there. We block these states for every store, and stores can’t remove the block.
- Stores sell only to adults: 18 or older, or older where the law requires.
Odds and prizes
- Before a player buys, your store shows every prize tier, how many cards are left in each and the odds. Odds come only from the cards left in the pack. Don’t hide prizes, weight the odds or change the cards in a pack to change the odds after it goes on sale.
- Bonus prizes (for example, for a certain numbered pull or the last pull) must be shown on the pack and must be physical cards.
- Every prize is a real card or sealed product that you own and can ship, described honestly.
Shipping and sell-back
By default, every pull ships: players get every card they pull, and you ship it when they ask. Don’t exchange pulled cards for cash, store credit, points or more pulls, and don’t buy pulls back, except through sell-back below.
Instant sell-back (optional). Your store can let players sell a pulled card back to you for store balance. It stays off until you turn it on in your store admin and set the rate, from 1% to 100% of the card value shown. If you turn it on:
- Sell-back adds balance in your store only. Players can’t cash it out or withdraw it, and you don’t pay it out in cash.
- The sell-back is between you and the player. OripaOS isn’t a party to it, doesn’t handle the money and doesn’t charge a fee on it.
- You decide whether to offer it, and you’re responsible for making sure it’s allowed where you and your players are.
What you can’t sell
- Counterfeit, proxy, replica, custom or other unofficial cards.
- Ungraded cards described as graded or as likely to grade (for example “PSA 10 quality”).
- Cash, gift cards, prepaid cards or cryptocurrency as prizes.
- Tobacco, vapes, nicotine, alcohol, weapons, ammunition, cannabis, CBD, THC, kratom or other regulated goods.
- Anything you don’t have the right to sell, or that breaks your payment provider’s rules for your account.
The pack builder blocks listings that name these items, but you remain responsible for what you sell.
7. Content and software
Your content. Your store name, logo, card images, descriptions and other material stay yours. You give us permission to host, copy and display them as needed to run and support your store. You confirm you have the rights to everything you upload, including card images and trademarks.
Our software. We give you a limited, non-exclusive, non-transferable right to run the OripaOS software for your store while your account is open. The software, designs, reveals and brand stay ours. Don’t copy, resell, modify or reverse-engineer them, or run them for any other store.
Feedback. If you send us suggestions, we can use them without owing you anything.
8. Suspension and closing your store
You can close your store at any time by emailing cs@oripaos.com. There’s no contract term. Fees for sales made before you close are still due.
We can suspend or close your store straight away if you break these terms or the law, don’t pay fees, have your setup fee refunded or disputed, put players or us at legal or security risk, or if your payment or hosting provider stops serving your account. We can also close a store for any other reason with 30 days’ notice by email.
When a store is suspended or closed, payments through OripaOS stop and we stop deploying updates. Your store’s database and files stay in your own hosting and database accounts, and your player and order records are yours to keep. After closing, remove the OripaOS deployment from your hosting account within 30 days. You remain responsible for shipping pulls your players already paid for and for refunds you owe them.
We keep our own records of your account, fees and payments for as long as the law requires for accounting and tax, and delete the rest within 90 days of closing.
9. Disclaimers
OripaOS is provided “as is” and “as available”. We don’t promise that it will be uninterrupted or error-free, that it meets the legal requirements of any place you sell, or that your store will make money. Figures on our site and in our guides are illustrations, not forecasts.
Your payment, hosting, database and email providers, your domain registrar and other providers are run by other companies. We aren’t responsible for their services, outages or decisions about your accounts.
To the extent the law allows, we disclaim all other warranties, including merchantability, fitness for a particular purpose and non-infringement.