What to include
So we can find your store, put these in your email:
- Your store name, or the email address you applied with.
- What happened. What you were doing, what you expected and what you saw instead.
What we help with
There’s no live chat or phone support. Email is the way to reach us.
- Questions about OripaOS, its pricing and opening a store.
- Problems in the OripaOS software. We fix those on our side.
- A setup page link or store key you think has leaked. We’ll replace it.
- Done-for-you stores get 30 days of email support from our team.
Who to contact instead
- Your hosting, database, payment or email sending account, or your domain: contact that provider. Those accounts are yours.
- Players: contact the store you bought from. Each store handles its own players’ orders, shipping, refunds and questions.
Find an answer first
The Help center covers how opening a store works, the fees and what to have ready. Common questions are in the FAQ.
Want your own store? Apply for early access.